Frequently Asked Questions (FAQs)

Domain FAQs

  1. What is a domain name?
    A domain name is the web address used to access your website. It’s a unique identifier on the internet that directs visitors to your site.

  2. How do I register a domain name?
    To register a domain name, you need to choose a domain registrar, search for the availability of your desired domain name, and then follow the registrar’s process to register it. This usually involves choosing a registration period and providing your contact information.

  3. How much does it cost to register a domain name?
    The cost of registering a domain name varies depending on the domain extension (.com, .org, .net, etc.), the registrar you choose, and any additional services you opt for, such as privacy protection. Prices can range from a few dollars to hundreds of dollars per year. 

  4. Can I register a domain name for free?
    Some services offer free domain registrations with certain conditions, such as purchasing hosting services or choosing a less popular domain extension. However, these free domains often come with limitations or additional costs in the long run.

  5. What is domain privacy protection?
    Domain privacy protection is a service offered by many registrars that hides your personal contact information from the public WHOIS database, protecting you from spam and unwanted contacts.

  6. How long can I register a domain name for? Domain names can typically be registered for a period of 1 to 10 years. Some registrars offer longer registration periods, and you can usually renew your domain registration before it expires.

  7. Can I transfer my domain name to another registrar? Yes, you can transfer your domain name to a different registrar. You’ll need to unlock the domain, obtain a transfer authorization code from your current registrar, and then initiate the transfer with the new registrar. Note that there are usually fees associated with transferring a domain.

  8. What happens if my domain name expires? If your domain name expires, it goes through a grace period where you can still renew it. After the grace period, it enters a redemption phase where recovery might be possible but at a higher cost. Finally, if not renewed, it becomes available for registration by the public again.

  9. Can I sell my domain name? Yes, domain names can be sold. There are various platforms and services that facilitate domain sales and auctions. The value of a domain name depends on its desirability, relevance, and branding potential.

  10. What is the difference between a domain name and web hosting? A domain name is the address where Internet users can access your website, while web hosting is the service that stores your website’s files and makes them accessible to visitors via your domain. Both are essential for a website to be accessible on the internet.

  11. Can I Buy Hosting Without a Domain Name?
    When you’re setting up a website, the way domain names and hosting services work together is really important. One interesting thing you can do is get hosting before you even decide on a domain name. This means you can start setting up your website without having to rush your choice of web address. Brave Hosting offers this option because we know that finding the perfect domain name can take a bit of time. Read More

Having Email Issues?

Copy and paste your password to ensure it is correct.

Most problems are due to incorrect settings.
Here are some online instructions for both Windows and Mac.

How to troubleshoot Outlook when you cannot send or receive e-mail

OS X Mail: Troubleshooting sending and receiving email messages

If you are using the secure settings, port 587 may work instead of port 465.

Mac Mail Tutorial

Apple Mac Mail issues

Note: Multiple login attempts with incorrect credentials will block your IP address. If your connection to the internet uses a dynamic IP address then you can resolve this issue by restarting (powercycling) your internet modem router.


IP blocking error by Telstra users

Try the following solutions.